
Surely that each user review of an application you’ve recently launched is certainly significant. Admitting this fact is not enough, and the value of these types of reviews mustn’t be underestimated. Perhaps these reviews are even more important than you think. Here are some things you should know, in order to get the sting out of the precious words left by your users.
Today various specialized app review websites can give a detailed opinion for your product, describe its features and emphasize its good points. But that’s not the reviews we’ll talk about. The most important reviews are those in application stores. Why? Because they are viewed by just everyone who becomes interested in learning more about your software package before purchasing. Or not purchasing. Reviews may leave a good definitive decision.
If your application is initially free, a great choice for a user is to download the app and check it out for for a personal opinion. If the app is paid, a user will definitely think before buying, and read what’s written about it all. Here’s the reason why app rating and reviews are not a lot less important than a good description or an attractive app famous, name and screenshots. The page of your application is known as a showcase, and the reviews can be a part of the first impression of future users. While some users might pay little attention to testimonials, we cannot ignore the fact that a huge majority will do simply vice versa.
The point is, that there are both positive and negative evaluations – and both matter. High rating (4 personalities and up) is great for an initial impression. Reviews have a could be situation. Perhaps we tend to pay much more attention to negative opinions. Everything that’s good about the application, might be already on the description – the whole multitude of features and benefits. Numerous positive reviews contain a message like ”cool app! ”, that can add little to the impression of a potential user. But, users are interested, what drawbacks there are, they pay attention to self-sufficient, detailed opinions of paid products. Then they decide your house app is worth it.
What’s extremely useful for you, would be the would-love-to-see reviews, that suggest the features users wish. Absolutely one of the best ways of receiving customer feedback. For example , there is a review just for Google Drive, which says, ”Would love to see: hunt text within files, presentation editing, easier sharing”, et cetera. Follow the wish of the user, and you’ll win loyalty.
Just like, the recently launched Microsoft’s Office Mobile for iOS has been met with much criticism and such reviews when ”very disappointing”, ”minimal editing options, no ability to on a daily basis images or create charts, no undo/redo”. If your request receives such reviews, it’s another piece feedback as a definite solution and improve it. Another criticism was the absence of iPad-optimized version of Office Mobile. Although it’s even more practical to create a tablet version of the Office first, Microsoft will ignore the requests. Not a good decision, really.
Remember that high evaluation is an absolute asset, and don’t forget to ask your users towards rate the app, or, possibly, leave a review. Enquiries to action work – on your websites, social network sites, and within the app itself.
Asking for a rating or perhaps review is a delicate thing. Pop-ups are the most common choice here. Perhaps you shouldn’t send them right away. Let buyers enjoy the software product – in a pleased mood of owning found what they want, they are quite likely to spend some minutes and rate the app – or spare a secong and write a brief review. Maybe for an extended examine and for sharing reviews, you might announce a reward or price reduction – that’s good for both sides, especially for you, pushing the information to the market.



